This is the most important question, but it is also the most difficult because every acoustic environment is different and results may vary.

Our products are the only window furnishings that are specially designed, tested and proven to reduce noise and absorb sound under global testing standards and in a real world setting.

We’ve tried to include as much information as we can and recommend you see How it Works for more information and contact our team to understand if our products are right for you.

Also see Noise Problems, Considerations and Limitations.

Yes we offer samples for all of our blinds and curtains.

It’s sometimes challenging to visualise how a fabric would work in a room setting so we encourage to order samples if you’re unsure.

We offer a fast and simple end to end service – measure, supply & install of our made to measure products.

For self measure see How to Measure for more information.

You can also contact us directly by phone or email if you have any questions regarding how to measure your curtains.

Yes. We offer motors and remotes for all our products.

Please contact us directly by phone or email for more information.

We offer a fast and simple end to end service – measure, supply & install of our made to measure products.

For self measure see How to Install for more information.

You can also contact us directly by phone or email if you have any questions regarding how to measure your curtains.

Our Acoustic Blinds and Curtains are made just for you and there are a number of steps involved.

Our normal lead times are 3-4 weeks for Acoustic Blinds and 4-6 weeks for Acoustic Curtains.

However lead times vary based on a number of factors including delivery times and installers schedules.

Please contact us to confirm lead times for your order.

See Your Product Journey for more information.

The minimum curtain size is 500mm width by 1000mm drop. There is no maximum curtain size.

The minimum blind size is 100mm width by 100mm drop. The maximum depends on your blind material. Maximum width ranges from 3000-3100mm. Maximum drop ranges from 3200-3300mm.

We’ve tried to include as much information as we can on each of the product pages however if you have any specific questions please contact us directly by phone or email.

All curtains are delivered as a finished product - ready to be installed. All curtains include brackets and a track. You will be able to customise these components and to add optional extras when you order your curtain.

All of our products have different cleaning instructions.

Please see Technical Specifications for details.

All of our curtains are Australian made - and we’re proud of it!

Yes. Please contact us directly by phone or email for more information.

Delivery is free in Australia.

Additional costs may apply for regional and remote areas. Please contact us directly by phone or email for more information.

All of our blinds and curtains are Australian made, so you can expect delivery within 1 month. During busy periods our delivery time frames can extend, however we will be sure to let you know if this is likely to happen.

The delivery company will leave you a card to get in touch with them and arrange for the order to be collected or re-delivered at another time.

Yes. Note that additional costs will apply.

Please contact us directly by phone or email for more information.

We can deliver your sample to a PO Box, but we cannot deliver your blind or curtain to a PO Box. All of our blinds and curtains are delivered using freight companies, so we're unable to deliver to a PO Box address.

After you place your order, we will send you emails to keep you up to date with the progress of your blind or curtain. Once your blind or curtain is sent for delivery we will send you tracking details so you can track the delivery.

Unfortunately accidents in delivery do happen. If your blind or curtain is damaged in delivery please contact us directly by phone or email with photos of the damaged packaging, blind or curtain and we'll organise to have the damaged blinds or curtains replaced.

Yes, please see Maintenance and Warranty for more information.

Unfortunately not. Because all of our blinds and curtains are made just for you - we are unable to offer a refund or exchange unless the product has a manufacturing defect.

We’re here to help.

If you have any questions you can contact us directly by phone or email.